Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Weekend Shifts
Benefits
Free Employee Meals
Discounted hotel room nights
Complimentary hotel room nights
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Tuition Reimbursement
wellness reimbursement
Professional development opportunities
Job Description
Royal Palms Resort and Spa, a distinguished member of Historic Hotels of America, stands as an exquisite AAA Four Diamond resort nestled at the foot of the majestic Camelback Mountain. This luxurious property combines the warmth and elegance of a Mediterranean villa with the intimacy and privacy of a secluded retreat, offering guests an unmatched hospitality experience. The resort features 119 custom-appointed guestrooms, regal Spanish Colonial architecture, and more than 20,000 square feet of estate-like meeting space. Centered around the original 1930s historic private mansion, Royal Palms Resort and Spa is home to the award-winning T. Cook's restaurant, the Mix... Show More
Job Requirements
- High school diploma or equivalent
- experience in hospitality or front office operations
- strong communication skills
- ability to stand for long periods
- weekend availability
- proof of eligibility to work in the United States
- willingness to undergo background check
Job Qualifications
- Experience in front office operations
- strong customer service skills
- excellent verbal and written communication skills
- ability to use various computer systems
- leadership and management abilities
- ability to handle guest issues professionally
Job Duties
- Lead front office agents responsible for guest registration and communication of hotel services and promotions
- coach and train staff
- give direction and manage scheduling
- participate in interviewing candidates
- handle guest and employee concerns with effective de-escalation
- process forms of payment
- respond to guest inquiries promptly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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