Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible scheduling
Job Description
Our establishment is a well-regarded hotel renowned for excellent guest service and hospitality. We take pride in creating welcoming and memorable experiences for every guest who walks through our doors. As a prominent player in the hospitality industry, our hotel strives to maintain the highest standards of service, cleanliness, and professionalism. Our team is driven by a passion for customer satisfaction and a dedication to exceeding expectations. We believe that every guest deserves personalized attention and a seamless stay, which is why our staff members are highly trained and committed to their roles.
We are currently seeking a dedicated... Show More
We are currently seeking a dedicated... Show More
Job Requirements
- Ability to calmly work with high demand and or upset guests
- High work ethic and self initiative
- May be required to work varying schedules to include nights weekends and holidays
- Strong organizational and multitasking abilities
- Capable of managing a team and performing front office duties as needed
- Familiarity with MICROS system or similar property management software
- High school diploma or equivalent
Job Qualifications
- Ability to calmly work with high demand and or upset guests
- High work ethic and self initiative
- Enjoys working as and being part of a team that provides great experiences for guests
- Prior experience in hotel front office or hospitality management preferred
- Strong communication and interpersonal skills
Job Duties
- Ensure proper staffing levels of front office associates including interviewing hiring supervising training and scheduling front desk agents front office supervisors guest service aides bell staff concierge staff and PBX operators
- Have complete understanding of front office staffs roles and duties and be able to perform duties at any given time
- Accurately manage and operate the MICROS system at the front office including all daily transactions and those which are not performed often
- Accurately check AM and PM discrepancy reports
- Communicate with housekeeping and engineering departments regarding guest rooms requests and maintenance requests needs
- Efficiently process guest requests to the appropriate departments
- Greet and communicate cordially with guests promptly and professionally checking them in and out of the hotel answering questions and assisting guests with needs
Job Qualifications
Experience
No experience required
Job Location
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