Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career growth opportunities
Employee wellness programs
Job Description
JW Marriott is a prestigious luxury hotel brand recognized globally for its commitment to quality, elegance, and exceptional guest services. As part of the Marriott International family, JW Marriott hotels focus on delivering a refined experience to guests through impeccable hospitality, innovative guest services, and a warm, welcoming atmosphere. This renowned hotel chain emphasizes creating lasting memories by blending sophisticated design with modern amenities, ensuring every guest receives personalized attention and comfort.
The role of Front Office Supervisor at JW Marriott is pivotal in maintaining the high standards expected by the brand. This position is responsible for coaching and sup... Show More
The role of Front Office Supervisor at JW Marriott is pivotal in maintaining the high standards expected by the brand. This position is responsible for coaching and sup... Show More
Job Requirements
- Must be literate and able to communicate in English
- must possess a high school diploma or GED
- must have a minimum of one year experience in front office operations
- must possess basic computer skills to include Word, Excel, Internet and e-mail
- must have experience with money handling procedures
- must hold health card and TAM card
- ability to verbally communicate effectively with guests and coworkers
- ability to and comply with policies and procedures, job description, daily memorandums, chemical labels (MSDS) and other instructions
- able to lift and transport items weighing up to 30 lbs
- ability to tolerate varying conditions of noise level, temperature, illumination and air quality
Job Qualifications
- Must be literate and able to communicate in English
- must possess a high school diploma or GED
- college or technical training preferred
- must have a minimum of one year experience in front office operations
- excellent customer service skills and telephone etiquette
- must possess basic computer skills to include Word, Excel, Internet and e-mail
- must have experience with money handling procedures
Job Duties
- Oversees AYS, Bell/Valet, Front Desk and Concierge
- trains, develops and supports staff to ensure our guests receive the best possible service
- leads by example
- counsels, coaches, disciplines and documents the performance of staff
- ensures all policies and procedures are in order and followed by each associate
- knowledgeable of all emergency procedures and policies
- ensures all daily tasks are completed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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