Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
employee recognition programs
Job Description
Courtyard by Marriott Miami Airport is part of Marriott International, a globally recognized leader in the hospitality industry known for delivering exceptional guest experiences across a diverse portfolio of brands. Courtyard by Marriott specifically caters to business travelers and leisure guests, offering a blend of comfort, convenience, and modern amenities. Located at 1201 NW 42nd Ave, Miami, Florida, this hotel provides travelers with easy access to Miami Airport and key city attractions, making it an ideal choice for guests seeking quality accommodations in a vibrant urban setting. The hotel prides itself on its commitment to service excellence and creating a... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- minimum 1 year related work experience
- minimum 1 year supervisory experience
- reliable and punctual
- ability to stand or sit for extended periods
- ability to lift objects up to 10 pounds
- commitment to following company policies and procedures
Job Qualifications
- High school diploma or G.E.D. equivalent
- at least 1 year of related work experience
- at least 1 year of supervisory experience
- strong communication skills
- proficiency with computers and POS systems
- ability to maintain confidentiality
- customer service orientation
- ability to handle multiple tasks efficiently
Job Duties
- Process guest check-ins verifying identity and payment
- assign rooms and issue room keys
- set up accurate guest accounts and enter Marriott Rewards information
- ensure rate accuracy and document exceptions
- secure payment and verify billing
- compile and review daily reports and contingency lists
- balance and drop receipts and count bank at shift start and end
- accommodate guest requests and coordinate with staff
- assist in training, evaluating, and coaching employees
- follow company safety and confidentiality protocols
- communicate clearly with guests and colleagues
- complete cashier and closing reports
- notify security of theft reports
- perform other duties as requested
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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