Job Overview
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401(k) retirement match
Paid holidays
Paid Time Off
Employee assistance program
Job Description
Peachtree Group is a distinguished hospitality company known for its commitment to delivering exceptional guest experiences across its portfolio of hotels and resorts. With a reputation for excellence, Peachtree Group focuses on guest satisfaction by fostering a service culture that prioritizes professionalism, efficiency, and attention to detail. The company offers a comprehensive benefits package to its employees, reflecting its dedication to their well-being and work-life balance. Peachtree Group is committed to providing a supportive and dynamic workplace where team members can grow and thrive in their careers within the hospitality industry.
The Front Office Supervisor role at Peachtr... Show More
The Front Office Supervisor role at Peachtr... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of experience in front office supervision or related hospitality role
- Proven leadership skills
- Strong customer service orientation
- Ability to work flexible hours including weekends and holidays
- Basic computer proficiency
- Ability to handle financial transactions accurately
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or front office operations
- Strong leadership and communication skills
- Ability to handle customer complaints professionally
- Proficiency in managing cash transactions
- Knowledge of front desk software and reservation systems
- Excellent problem-solving capabilities
Job Duties
- Supervise daily shift processes ensuring all team members adhere to standards operating procedures
- Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation
- Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
- Build strong relationships and liaise with all other departments especially housekeeping, reservations
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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