Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid vacation
Tuition Reimbursement
FREE DOWNTOWN PARKING
Employee Meals
Hotel and restaurant discounts
DailyPay
Job Description
AHC Hospitality is a distinguished hospitality company encompassing a wide range of hotels, restaurants, and resorts known for delivering exceptional guest experiences. With a presence that includes renowned properties such as the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown, AHC Hospitality offers diverse environments where associates can thrive and guests can enjoy memorable stays. The company prides itself on investing in the growth and success of its team members, fostering an inclusive and supportive workplace culture where individual potential is nurtured and career progression is encouraged. AHC Hospitality’s commitment to excellence... Show More
Job Requirements
- High school diploma or equivalent required
- related experience is required
- weekend availability required
- must be or become TIPS certified
- ability to stand for 8 hours
- ability to read and maintain a department budget
Job Qualifications
- Must be able to stand for 8 hours
- ability to read and maintain a department budget
- must be able to perform each essential duty satisfactorily
- high school diploma or equivalent required
- college degree preferred
- related experience is required
Job Duties
- Operate SMS lodging system
- check-in and checkout large volume of guests
- manage phone calls from guestrooms and outside lines
- follow cash handling and banking outlined by general cashier
- resolve guest concerns at first contact
- attend departmental meetings
- follow AHC handbook policies and standard operating procedures
- actively assist guests and provide guest service
- ensure quality and level of service meets company standards
- complete daily responsibilities and cleaning task list
- report any unusual behavior or issues to management
- assist with reviews and interviews
- handle confidential guest information
- follow hotel green policies
- ensure trash and recyclables are taken out
- actively work with department staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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