Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.75 - $20.00
Work Schedule
Flexible
Day Shifts
Benefits
hands-on training
Career growth opportunities
supportive work environment
Health Insurance
Paid Time Off
Employee wellness programs
flexible scheduling
Job Description
Concentra is a leading healthcare company in the United States with a remarkable national presence, operating more than 500 medical centers alongside over 130 onsite clinics nationwide. The organization is committed to enhancing the health and well-being of America's workforce through the delivery of exceptional healthcare services. Known for its comprehensive care, Concentra combines expertise and innovative approaches to provide effective and timely occupational health services, wellness programs, and urgent care. The company prides itself on fostering a supportive environment not only for the patients it serves but also for its employees, offering numerous opportunities for professional growth and career... Show More
Job Requirements
- High school graduate or equivalent
- One year of customer service experience preferred
- Proficiency in PC usage, word processing, and data entry
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Commitment to confidentiality and patient privacy
- Flexibility to work per diem shifts
Job Qualifications
- High school graduate or equivalent
- One year of experience in a customer service environment preferred
- Demonstrated intermediate knowledge of PCs, word processing, and data entry
- Excellent customer service and communication skills
- Ability to multitask and maintain a calm, friendly demeanor under pressure
- Knowledge of HIPAA guidelines and safety rules
Job Duties
- Greet patients and visitors and communicate wait times
- Obtain authorizations as needed for patient services
- Check patients in and out using patient management systems according to client protocols
- Explain required forms to patients and ensure proper completion
- Answer incoming telephone calls and direct callers appropriately
- File paperwork, medical records, and correspondence following company procedures
- Maintain inventory of office supplies and printed forms
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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