Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
hourly pay
Tip/tip pooling
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA/FSA plans
Referral Bonus
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Discounted retail
Employee assistance program
volunteer opportunities
Online Learning Platform
Job Description
Columbia Hospitality, a nationally recognized management and consulting company with over 25 years of expertise, is renowned for creating exceptional hospitality solutions across various sectors including award-winning hotels, resorts, restaurants, golf clubs, and conference centers. The company is celebrated for its commitment to fostering a fun, dynamic, and inclusive work culture, having been consistently honored as one of the Top Companies to Work for in Washington by notable business publications. At the heart of Columbia Hospitality lies a people-first philosophy, emphasizing values such as accountability, creativity, enthusiasm, honesty, inclusion, and respect. These core values guide the organization's service culture and... Show More
Job Requirements
- High school diploma or equivalent
- Previous hospitality or customer service experience preferred
- Experience in cash handling and computerized Point of Sale system preferred
- Strong written and verbal communication skills required
- Valid driver’s license
- Ability to work flexible schedules including weekends and holidays
- Ability to multitask and maintain professionalism under pressure
Job Qualifications
- Previous hospitality or customer service experience preferred
- Experience in cash handling and computerized Point of Sale system preferred
- Strong written and verbal communication skills
- Valid driver’s license
- Ability to work in a fast-paced, dynamic environment
- Excellent interpersonal and problem-solving skills
- Ability to handle multiple tasks efficiently
Job Duties
- Possess a working knowledge of the front desk, efficiently handle check-in and checkout processes according to hotel procedures and standards
- Be knowledgeable and proficient with the property management system (Opera cloud)
- Establish appropriate credit at time of guest check-in
- issue room keys and familiarize guests with the services and areas of the property
- Manage guest issues effectively, balancing guest needs and business objectives
- Use discretion and professionalism in resolving guest conflicts and consult management if assistance is needed
- Conduct adequate follow-up with guests and team members
- Make restaurant, transportation, activity, or entertainment reservations on behalf of guests
- Safely park, retrieve, and manage guest vehicles in a courteous and efficient manner
- Maintain flexible schedules with availability to work weekends, peak hours, and holidays as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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