Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
hourly pay
tip pooling
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Columbia Hospitality is a nationally recognized management and consulting company with over 25 years of experience in the hospitality industry. Renowned for creating exceptional experiences and hospitality solutions, Columbia Hospitality manages a diverse portfolio that includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Known for its commitment to excellence and its status as one of the Top Companies to Work for in Washington, Columbia Hospitality fosters a work environment that is fun, dynamic, and nurturing, emphasizing core values such as accountability, creativity, enthusiasm, honesty, inclusion, and respect.Show More
Job Requirements
- Previous hospitality or customer service experience preferred
- previous experience in cash handling and computerized Point of Sale system preferred
- strong written and verbal communication skills required
- valid drivers license
- ability to work flexible schedules including weekends and holidays
Job Qualifications
- Previous hospitality or customer service experience preferred
- previous experience in cash handling and computerized Point of Sale system preferred
- strong written and verbal communication skills required
- valid drivers license
Job Duties
- Possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards
- be knowledgeable and proficient with the property management system
- establishes appropriate credit at time of guest check-in, issues room keys and familiarizes guests with the services and areas of the property
- manages guest issues effectively, keeping in mind both the guest's needs and business objectives
- use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed
- conduct adequate follow-up with both guest and fellow team members
- makes restaurant, transportation, activity, or entertainment reservations on behalf of the guest
- responsible for safely parking, retrieving, and managing guest vehicles in a courteous and efficient manner
- looking for team members with flexible schedules, but must be available to work weekends, including peak hours and holidays as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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