Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
hourly pay
tip pooling
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA/FSA plans
Referral Bonus
Discounted lodging
Employee assistance program
volunteer opportunities
Committee participation
Online Learning Platform
Job Description
Columbia Hospitality is a premier hospitality management company known for its commitment to creating exceptional guest experiences across its diverse portfolio of hotels, resorts, conference centers, and restaurants. With a core focus on delivering outstanding service, Columbia Hospitality combines a values-driven culture with innovative operational excellence to ensure each guest interaction is memorable and engaging. Their approach is grounded in the belief that the people are the company's greatest asset, fostering an inclusive and supportive work environment where employees can thrive and grow professionally. Columbia Hospitality is dedicated to maintaining a close-knit, passionate team that embraces diversity and inclusion, and... Show More
Job Requirements
- Previous hospitality or customer service experience preferred
- Previous experience in cash handling and computerized Point of Sale system preferred
- Strong written and verbal communication skills required
- Valid driver’s license
Job Qualifications
- Previous hospitality or customer service experience preferred
- Previous experience in cash handling and computerized Point of Sale system preferred
- Strong written and verbal communication skills required
- Valid driver’s license
Job Duties
- Possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards
- Be knowledgeable and proficient with the property management system (Opera cloud)
- Establishes appropriate credit at time of guest check-in
- issues room keys and familiarizes guests with the services and areas of the property
- Manages guest issues effectively, keeping in mind both the guest’s needs and business objectives
- Use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed
- Conduct adequate follow-up with both guest and fellow team members
- Makes restaurant, transportation, activity, or entertainment reservations on behalf of the guest
- Responsible for safely parking, retrieving, and managing guest vehicles in a courteous and efficient manner
- Looking for team members with flexible schedules, but must be available to work weekends, including peak hours and holidays as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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