Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Flexible
Day Shifts
Benefits
hourly pay
tip eligibility
paid daily
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA/FSA plans
Referral Bonus
Discounted lodging
Employee assistance program
volunteer opportunities
Online Learning Platform
Job Description
The Lodge at Columbia Point is a distinguished hospitality establishment known for its commitment to providing exceptional guest experiences in a warm, welcoming atmosphere. As part of Columbia Hospitality, a renowned management company dedicated to delivering outstanding service and cultivating inclusive workplace culture, The Lodge at Columbia Point prides itself on blending comfort, luxury, and attentive service. The Lodge operates as a hub where guests can enjoy peaceful accommodations with access to exceptional amenities such as dining, spa, golf, and retail, all designed to make every stay memorable. Columbia Hospitality supports this vision by fostering a people-first approach, with an... Show More
Job Requirements
- Previous hospitality or customer service experience preferred
- previous experience in cash handling and computerized point of sale system preferred
- strong written and verbal communication skills required
Job Qualifications
- Previous hospitality or customer service experience preferred
- previous experience in cash handling and computerized point of sale system preferred
- strong written and verbal communication skills required
Job Duties
- Possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards
- be knowledgeable and proficient with the property management system
- operate the PBX and radio paging system according to procedures
- establishes appropriate credit at time of guest check-in
- issues room keys and familiarizes guests with the services and areas of the property
- manages guest issues effectively, keeping in mind both the guest’s needs and business objectives
- use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed
- conduct adequate follow-up with both guest and fellow team members
- makes restaurant, transportation, activity, or entertainment reservations on behalf of the guest
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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