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Front Office Receptionist | One Lakeside Hotel (Part Time)
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $18.00
Benefits
hourly pay
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA plans
FSA plans
Referral Bonus
Discounted lodging
Employee assistance program
Online Learning Platform
Job Description
One Lakeside Hotel is a distinguished urban lake house located in the heart of Coeur d'Alene, offering a unique blend of majestic scenery and top-tier hospitality. This amenity-rich hotel comprises 29 spacious suites equipped with private balconies and chef-ready kitchens, ideal for guests seeking both comfort and style. Guests can enjoy the expansive 4th Floor Outdoor Terrace, featuring a dog run and patio seating, making it an idyllic retreat in a bustling city setting. Managed by Columbia Hospitality, a national hospitality management and consulting company with over 25 years of industry experience, One Lakeside embodies a culture centered on exceptional... Show More
Job Requirements
- Minimum high school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Ability to use property management systems and communication tools
- Strong communication skills
- Ability to handle cash and operate point of sale systems
- Flexibility to work part-time hours
- Professional demeanor and problem-solving skills
Job Qualifications
- Previous hospitality or customer service experience preferred
- Previous experience in cash handling and computerized point of sale system preferred
- Strong written and verbal communication skills required
- Ability to multitask and work efficiently in a fast-paced environment
- Proficiency with property management software
- Professionalism and discretion in guest interactions
Job Duties
- Possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards
- Be knowledgeable and proficient with the property management system
- Operate the PBX and radio paging system according to procedures
- Establishes appropriate credit at time of guest check-in
- issues room keys and familiarizes guests with the services and areas of the property
- Manages guest issues effectively, keeping in mind both the guest's needs and business objectives
- Use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed
- Conduct adequate follow-up with both guest and fellow team members
- Makes restaurant, transportation, activity, or entertainment reservations on behalf of the guest
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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