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Canyon View Medical

Front Office Receptionist -- On-Call

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.25 - $18.00
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Work Schedule

Flexible
On-call
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Benefits

flexible scheduling
On-call hours
skill development opportunities
supportive work environment
Employee Discounts
Potential for increased hours
Community-focused workplace

Job Description

Canyon View Medical is a reputable healthcare provider operating Family Medicine offices across multiple locations including Spanish Fork, Springville, and Mapleton in Utah. Known for its commitment to high-quality patient care and community health, Canyon View Medical embodies a patient-centered approach that integrates compassionate service with comprehensive medical support. The company values efficiency, professionalism, and personalized attention, ensuring patients have a welcoming experience from the moment they step into the facilities. With a focus on enhancing patient satisfaction and supporting medical providers, Canyon View Medical serves a broad demographic with diverse health needs, making each interaction essential to overall healthcare... Show More

Job Requirements

  • High school diploma or equivalent
  • multi-tasking abilities
  • flexibility
  • strong telephone skills
  • customer service experience
  • effective time management
  • organized and detail-oriented
  • scheduling proficiency
  • word processing capability
  • professionalism
  • quality focus
  • willingness to work part-time and on-call
  • ability to maintain confidentiality

Job Qualifications

  • Excellent customer service skills
  • strong verbal and written communication skills
  • ability to manage multiple tasks efficiently
  • experience with scheduling and appointment management
  • knowledge of medical office procedures preferred
  • proficiency in word processing and basic computer skills
  • ability to maintain confidentiality and handle sensitive information professionally
  • ability to work flexible, on-call hours
  • previous experience in a medical receptionist role a plus
  • Spanish-speaking ability a plus

Job Duties

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone
  • answering or referring inquiries
  • enrolls patients in Patient Portal while describing the benefits of enrollment
  • optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
  • keeps patient appointments on schedule by notifying provider of patient's arrival
  • reviewing service delivery compared to schedule
  • reminding provider of service delays
  • comforts patients by anticipating patients' anxieties
  • answering patients' questions
  • maintaining the reception area
  • ensures availability of treatment information by filing and retrieving patient records
  • maintains patient accounts by obtaining, recording, and updating personal and financial information
  • obtains revenue by recording and updating financial information
  • recording and collecting patient charges
  • controlling credit extended to patients
  • filing, collecting, and expediting third-party claims
  • maintains business office inventory and equipment by checking stock to determine inventory level
  • anticipating needed supplies
  • placing and expediting orders for supplies
  • verifying receipt of supplies
  • scheduling equipment service and repairs
  • protects patients' rights by maintaining confidentiality of personal and financial information
  • maintains operations by following policies and procedures
  • reporting needed changes

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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