Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.92 - $23.89
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
friendly work environment
Professional development opportunities
Employee assistance program
Job Description
ENT Specialty Partners (ESP) is a leading provider of strategic, financial, and operational support dedicated to ear, nose, and throat practices across the country. We partner with a diverse range of clinics specializing in otolaryngology-head and neck surgery, audiology, allergy, facial plastic surgery, pulmonology, and physical therapy. Our commitment to excellence, service, strong ethical principles, and innovation drives us to elevate the quality of ENT care available nationwide. ESP prides itself on fostering a dynamic, people-centered team culture that values collaboration, professional growth, and delivering exceptional care not only to patients but also to employees.
ESP seeks to establ... Show More
ESP seeks to establ... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in a customer service or administrative role preferred
- excellent verbal and written communication skills
- ability to handle multiple phone lines and scheduling software
- knowledge of insurance verification and medical billing helpful
- strong organizational skills
- ability to maintain a welcoming and professional environment
- capacity to assist in patient safety and emergency situations
- flexibility to adapt to changing clinic needs
Job Qualifications
- High school diploma or equivalent
- experience in a front office or customer service role preferred
- strong communication and interpersonal skills
- proficient in phone system and scheduling software
- ability to multitask in a fast-paced environment
- basic understanding of medical insurance and billing
- attention to detail
- friendly and professional demeanor
Job Duties
- Greet and check in patients
- ensure timely patient flow
- manage multiple phone lines and scheduling systems
- receive referrals and contact patients for scheduling
- provide patients with visit information, estimated charges, and required documentation
- verify patient ID and insurance
- assist with forms and billing questions
- collect and record payments (copays, co-insurance, deductibles, and balances)
- schedule, reschedule, and confirm appointments
- maintain accurate and up-to-date patient records and demographics
- keep reception and waiting areas clean, organized, and sanitized
- assist patients in distress and monitor the waiting area for safety
- contribute to team efforts by performing additional tasks, as requested
- adapt to evolving responsibilities as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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