Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.75
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401(k) match
supportive work culture
Job Description
JB Dental Lab is a cutting-edge dental manufacturing laboratory located in Tucson, AZ, known for its commitment to leveraging advanced technology and innovation in the dental industry. As part of the Pan-Am Dental network, JB Dental Lab prides itself on being one of the most advanced digital labs in the United States. The lab operates with a strong emphasis on quality and precision, utilizing state-of-the-art digital workflows, including EXOCAD software and full-arch dental reconstruction processes, offering a highly technical and progressive working environment. JB Dental Lab fosters a family-oriented, collaborative culture where each team member’s contribution directly impacts patient outcomes... Show More
Job Requirements
- high school diploma or equivalent
- experience in dental lab or dental office environment preferred
- excellent communication and interpersonal skills
- proficiency in using phone systems and office software
- strong organizational and multitasking abilities
- attention to detail and accuracy
- ability to maintain confidentiality and handle sensitive information
- friendly and professional demeanor
- ability to work in a fast-paced environment
Job Qualifications
- experience with dental lab terminology
- prior experience in receptionist or administrative roles
- familiarity with invoicing and billing processes
- knowledge of data entry and document management
- ability to manage multiple communication channels effectively
- strong customer service orientation
- teamwork and collaboration skills
Job Duties
- Managing phone calls: answer incoming calls promptly and courteously
- communication coordination: liaise with clients, dental offices, and lab personnel to ensure clear and effective communication
- greeting and welcoming visitors: welcome clients, vendors, and other visitors with a warm and professional demeanor
- scanning documents and data entry
- invoicing and billing
- administrative support: assist with various administrative tasks including data entry, filing, document preparation, and maintaining records
- customer service: provide exceptional customer service by addressing client inquiries, concerns, and requests in a friendly and professional manner
- office maintenance: keep the reception area clean, organized, and presentable
- monitor and maintain office supplies including brochures, forms, and informational materials
- confidentiality and security: maintain strict confidentiality regarding client information and proprietary lab procedures
- adhere to security protocols to ensure the safety and privacy of sensitive data
- shipping and receiving
- other duties that may be assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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