Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.92 - $23.89
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Holidays
short-term disability
long-term disability
voluntary life insurance
accident insurance
legal support
Employee assistance program (EAP)
Job Description
ENT Specialty Partners (ESP) is a leading organization dedicated to supporting ear, nose, and throat practices with strategic, financial, and operational expertise. The company collaborates with a diverse array of clinics that specialize in otolaryngology - head and neck surgery, audiology, allergy, facial plastic surgery, pulmonology, and physical therapy. ESP is known for its commitment to excellence, service, integrity, and innovation, positioning itself as a premier provider of ENT services across the nation. The company prides itself on fostering a collaborative community of healthcare professionals who deliver outstanding care and service to both employees and patients.
ESP’s dynamic team cultur... Show More
ESP’s dynamic team cultur... Show More
Job Requirements
- High school diploma or GED
- prior experience preferred but not required
- strong communication skills
- active listening abilities
- effective time management
- highly organized and detail-oriented
- ability to manage multiple priorities
- proficiency in office software such as MS Office and Teams
- experience with scheduling systems
- strong customer service skills
- ability to remain focused for extended periods
- ability to manage multiple tasks efficiently
- ability to work independently and collaboratively
- maintain professional appearance and demeanor
- ability to sit for extended periods
- ability to move throughout the office as needed
- ability to perform light lifting
- manual dexterity for frequent computer and phone use
Job Qualifications
- High school diploma or GED
- strong communication skills
- active listening skills
- time management skills
- highly organized
- detail-oriented
- proficiency in office software including MS Office and Teams
- experience with scheduling systems
- strong customer service skills
- professionalism and confidentiality
- ability to work independently and as part of a team
- ability to adapt to change
- maintaining professional appearance and demeanor
Job Duties
- Greet and check in patients
- ensure timely patient flow
- manage multiple phone lines and scheduling systems
- receive referrals and contact patients for scheduling
- provide patients with visit information, estimated charges, and required documentation
- verify patient ID and insurance
- assist with forms and billing questions
- collect and record payments including copays, co-insurance, deductibles, and balances
- schedule, reschedule, and confirm appointments
- maintain accurate and up-to-date patient records and demographics
- keep reception and waiting areas clean, organized, and sanitized
- assist patients in distress and monitor the waiting area for safety
- contribute to team efforts by performing additional tasks as requested
- adapt to evolving responsibilities as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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