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American Leak Detection

Front Office Receptionist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

Standard Hours
Day Shifts
Weekend Shifts

Job Description

American Leak Detection is an industry-leading company specializing in precise, non-destructive detection of hidden water leaks. With over 40 years of experience, American Leak Detection has established itself as a trusted name serving a diverse customer base across residential, commercial, and municipal sectors. Utilizing advanced technology and highly trained technicians, the company locates hidden water, sewer, gas, and swimming pool leaks efficiently and accurately. Its clientele includes homeowners, business owners, plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities, showcasing its extensive reach and expertise in the field.

American Leak Detection prides itself not only on ... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in reception or customer service preferred
  • Strong communication skills
  • Ability to handle multi-line phone systems
  • Excellent customer service skills
  • Strong organizational skills
  • Attention to detail
  • Basic computer proficiency with email and office software
  • Ability to multitask and prioritize work
  • Reliability and punctuality
  • Professional appearance and demeanor
  • Availability to work full-time daytime shifts
  • Flexibility to occasionally work weekends

Job Qualifications

  • Previous receptionist, front desk, or customer service experience preferred
  • Strong verbal and written communication skills
  • Ability to answer multi-line phones professionally and efficiently
  • Excellent customer service and interpersonal skills
  • Strong organizational and time-management abilities
  • Attention to detail and accuracy
  • Ability to manage office inventory and maintain supply levels
  • Basic computer skills, including email and Microsoft Office or similar software
  • Ability to multitask and prioritize in a fast-paced environment
  • Dependable, punctual, and professional in appearance and demeanor
  • Availability to work an 8 hour daytime shift, full-time in office
  • Willingness to work Monday through Friday with occasional weekend availability

Job Duties

  • Answer and route incoming phone calls promptly and professionally
  • Greet visitors and provide courteous, customer-focused assistance
  • Serve as the first point of contact for clients, customers, and vendors
  • Maintain a well-organized and welcoming front office area
  • Monitor office inventory and ensure supplies are stocked and available
  • Place and track office supply orders in a timely and cost-effective manner
  • Perform basic administrative tasks
  • Support staff with clerical and office coordination needs
  • Maintain confidentiality and professionalism at all times

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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