Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $31.75 - $32.75
Benefits
Teamwork spirit
motivational leadership
Wellness and happiness support
community service opportunities
Hotel Room Discounts
Gift shop discounts
Food and beverage discounts
recognition programs
Job Description
The West Hollywood EDITION is a distinguished luxury hotel located in the vibrant heart of West Hollywood, California. As part of EDITION Hotels, a brand that combines visionary boutique hotel expertise with world-class luxury service under the Marriott International umbrella, it offers guests a unique blend of elegance, personality, and exceptional service. EDITION Hotels are known for their sophisticated appeal, catering to discerning clients who value originality, design, and superior hospitality experiences. Situated at 9040 West Sunset Blvd, The West Hollywood EDITION boasts stylish accommodations and a welcoming atmosphere that emphasizes both comfort and charisma. As a leading hospitality employer,... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in guest services or hospitality preferred
- ability to stand, sit or walk for extended periods
- ability to lift, move, or place objects up to 10 pounds without assistance
- compliance with quality assurance standards
- willingness to perform reasonable work-related tasks as requested by supervisors
Job Qualifications
- Strong interpersonal and communication skills
- ability to adapt to changing situations
- attention to detail
- ability to handle cash accurately
- customer service orientation
- teamwork spirit
- basic knowledge of hotel operations
Job Duties
- Organize, confirm and process guest check-in and check-out and adapt to changes
- ensure payments and verify billing adjustments as necessary
- provide guests with room information, hotel facilities, directions, amenities and local points of interest
- prepare daily reports and review all information to communicate to the next shift
- complete cashier and closing reports and count cash accurately at the end of each shift
- accept and register guest wake-up calls and relay to appropriate department
- communicate emergencies, lost items or thefts to authorities or security staff
- maintain contingency lists for emergencies and relay necessary messages
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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