Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with safe harbor contribution
Paid Time Off
Holidays
short-term disability
long-term disability
voluntary life insurance
accident insurance
legal support
Employee assistance program
Job Description
ENT Specialty Partners (ESP) is a leading healthcare management company specializing in providing strategic, financial, and operational support to a variety of ear, nose, and throat (ENT) medical practices. ESP collaborates with a broad network of clinics offering specialized services in otolaryngology, head and neck surgery, audiology, allergy treatment, facial plastic surgery, pulmonology, and physical therapy. The company is guided by core values of excellence, service, principles, and innovation, and it aims to establish itself as the premier provider of ENT services nationwide. ESP fosters a dynamic and collaborative culture that prioritizes its employees and healthcare professionals while delivering outstanding... Show More
Job Requirements
- High school diploma or GED
- prior experience preferred but not required
- strong communication skills
- active listening skills
- time management skills
- highly organized
- detail-oriented
- ability to manage multiple priorities
- strong customer service skills
- proficiency in MS Office, Teams, and scheduling systems
- ability to maintain confidentiality and professionalism
- ability to remain focused for extended periods
- ability to work independently or within a team
- willingness to adapt to change
- ability to perform light lifting and frequent computer and phone use
- availability Monday through Friday daytime
- ability to sit for extended periods
- work in an on-site clinical office environment
Job Qualifications
- High school diploma or GED
- strong communication skills
- active listening skills
- effective time management skills
- highly organized and detail-oriented
- ability to manage multiple priorities
- strong customer service skills
- proficiency in office software such as MS Office and Teams
- experience with scheduling systems
- ability to demonstrate a positive attitude and compassionate care
- professionalism and maintenance of confidentiality
- accuracy and teamwork skills
- ability to remain focused for extended periods
- capability to work independently or as part of a team
- adaptability to change
- professional appearance and demeanor
Job Duties
- Greet and check in patients
- ensure timely patient flow
- manage multiple phone lines and scheduling systems
- receive referrals and contact patients for scheduling
- provide patients with visit information, estimated charges, and required documentation
- verify patient ID and insurance
- assist with forms and billing questions
- collect and record payments including copays, co-insurance, deductibles, and balances
- schedule, reschedule, and confirm appointments
- maintain accurate and up-to-date patient records and demographics
- keep reception and waiting areas clean, organized, and sanitized
- assist patients in distress and monitor waiting area for safety
- contribute to team efforts by performing additional tasks as requested
- adapt to changing responsibilities as the clinic’s needs evolve
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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