Front Office Receptionist

Hawthorne, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Professional Development

Employee Discounts

Job Description

Located in El Segundo, California, our medical practice is dedicated to providing exceptional healthcare services in a fast-paced and professional environment. We prioritize patient satisfaction and efficient service delivery, ensuring that each patient feels welcomed, comfortable, and well attended to from the moment they enter our facility. Our team is composed of committed healthcare professionals who support each other in maintaining a patient-focused atmosphere that promotes wellness and trust. We understand the importance of a well-organized, responsive, and personable front desk to facilitate smooth operations and positive patient experiences.

We are currently seeking a dynamic Front Desk Receptionis... Show More

Job Requirements

High school diploma or equivalent
One year experience as medical receptionist
Knowledge of multi-tasking, flexibility, telephone skills, customer service, time management, organization, attention to detail, scheduling, word processing, professionalism, quality focus
Bilingual: Spanish preferred
Ability to work in a fast-paced environment
Strong communication skills
Punctuality
Strong attendance

Job Qualifications

High school diploma or equivalent
One year experience as medical receptionist
Workers Comp experience a plus
Bilingual: Spanish preferred
Excellent communication skills
Professionalism
Ability to multitask and work under pressure

Job Duties

Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone
answering or referring inquiries
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
Keeps patient appointments on schedule by notifying provider of patient's arrival
reviewing service delivery compared to schedule
reminding provider of service delays
Comfort patients by anticipating patients' anxieties
answering patients' questions
maintaining the reception area
Ensures availability of treatment information by filing and retrieving patient records
Maintains patient accounts by obtaining, recording, and updating personal and financial information
Obtains revenue by recording and updating financial information
recording and collecting patient charges
controlling credit extended to patients
filing, collecting, and expediting third-party claims
Maintain business office inventory and equipment by checking stock to determine inventory level
anticipating needed supplies
placing and expediting orders for supplies
verifying receipt of supplies
scheduling equipment service and repairs
Help patients in distress by responding to emergencies
Protects patients' rights by maintaining confidentiality of personal and financial information
Maintain operations by following policies and procedures
reporting needed changes
Contributes to team effort by accomplishing related results as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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