Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Hourly pay rate
Get Paid Daily
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA/FSA plans
Referral Bonus
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Discounted retail
Employee assistance program
volunteer opportunities
Committee participation
Online Learning Platform
Third party discounts
Job Description
Salish Lodge & Spa is a distinguished and iconic Pacific Northwest resort renowned for its stunning location overlooking the 268-foot Snoqualmie Falls. This small luxury resort offers guests a unique blend of natural beauty and sophisticated amenities, including a world-class spa that specializes in regionally inspired treatments, multiple dining options with restaurants boasting an award-winning wine list, and various recreational activities nearby. The lodge is perfectly situated just 30 minutes east of downtown Seattle and within 40 minutes of Seattle-Tacoma International Airport, making it an accessible yet secluded retreat for visitors seeking relaxation and exceptional service. Part of Columbia Hospitality's... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Ability to communicate effectively in English
- Basic computer skills
- Availability to work flexible hours including weekends and holidays
- Cash handling experience preferred
- Ability to use property management and communication systems
- Strong interpersonal skills and professionalism
Job Qualifications
- Previous hospitality or customer service experience preferred
- Previous experience in cash handling and computerized point of sale system preferred
- Strong written and verbal communication skills required
- Ability to thrive in a fast-paced environment
- Excellent multitasking and problem-solving abilities
- Professional and courteous demeanor
- Basic computer proficiency
Job Duties
- Efficiently handle guest check-in and check-out processes according to hotel procedures and standards
- Be knowledgeable and proficient with the property management system
- Operate the PBX and radio paging system according to procedures
- Establish appropriate credit at time of guest check-in
- Issue room keys and familiarize guests with the property services and areas
- Manage guest issues effectively, balancing guest needs and business objectives
- Use discretion and professionalism in resolving conflicts and consult management when necessary
- Conduct adequate follow-up with guests and team members
- Make restaurant, transportation, activity, or entertainment reservations on behalf of guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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