Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $30.80 - $33.44
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401(k)
basic life insurance
Short term disability insurance
Paid Time Off
Job Description
The Grand Hyatt Seattle is a distinguished luxury hotel located in the heart of Seattle, known for its exceptional service, sophisticated ambiance, and prime location. As part of the Hyatt Hotels Corporation family, the Grand Hyatt Seattle offers guests an unparalleled experience embodying comfort, elegance, and world-class hospitality. The hotel features upscale accommodations, exquisite dining options, modern meeting spaces, and outstanding amenities designed to meet the needs of both leisure and business travelers. With over 1,350 properties worldwide, Hyatt Hotels fosters a culture of attentive care and passion for guest satisfaction. The Grand Hyatt Seattle embraces these values and is... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in front office or hospitality supervision
- Strong leadership and communication skills
- Ability to manage multiple tasks and work under pressure
- Valid MAST Permit
- Ability to stand for long periods
- Availability to work varied shifts including weekends and holidays
Job Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Ability to stand for long periods of time
- Experience and a thorough understanding of front office operations
- Must have valid MAST Permit
Job Duties
- Lead and coach front desk agents to deliver exceptional guest service
- Oversee guest registration process and handle guest inquiries
- Manage scheduling, payroll, and interviewing within the front office team
- Provide training and direction to front office associates
- Process forms of payment and manage guest transactions
- Cross-train as Rooms Control and assist in related duties
- Promote hotel services and upsell room upgrades to guests
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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