Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $28.70 - $30.29
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
retirement savings plan
basic life insurance
Short term disability insurance
new child leave
Adoption assistance
Paid Time Off
Vacation Time
floating holidays
Paid holidays
Compassionate Leave
Seattle paid sick and safe time
Extended illness days
Employee assistance program
free uniforms
Uniform cleaning
Discounted parking
Discounted rooms
Complimentary rooms
free colleague meals
Colleague discount program
Tuition Reimbursement
ORCA Pass subsidy
Job Description
Hyatt Regency Seattle is a premier hotel known for delivering exceptional hospitality experiences right in the heart of Seattle. As part of a globally recognized brand, the Hyatt Regency Seattle prides itself on creating a welcoming environment for both guests and employees. The hotel features modern amenities, elegant accommodations, and a commitment to service excellence that reflects Hyatt's esteemed reputation worldwide. Renowned for its award-winning culture, Hyatt Regency Seattle has been recognized as a Great Place to Work in the U.S. for twelve consecutive years, highlighting its dedication to fostering a supportive and inclusive workplace where employees can thrive and... Show More
Job Requirements
- Minimum high school diploma or equivalent
- Ability to work overnight shifts, weekends, and holidays
- Strong communication skills
- Customer service experience preferred
- Capacity to stand for extended periods
- Self-motivated and able to work independently
- Attention to detail and accuracy
Job Qualifications
- A true desire to satisfy the needs of others
- Must be able to work in an overnight environment
- Open availability including overnight, weekends, and holidays
- Refined verbal and written communication skills
- Great and thorough attention to detail
- Ability to stand for long periods of time
- Previous customer service experience preferred
- Ability to work independently and resourcefully, especially during overnight shifts
Job Duties
- Manage the guest registration process efficiently
- Communicate hotel services and promotions to guests
- Process forms of payment accurately
- Respond promptly to guest inquiries
- Prepare night audit procedures and detailed reports
- Balance daily transactions and identify errors
- Greet guests, handle check-ins and checkouts on overnight shifts
- Work productively in a self-managed environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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