Front Office | Front Office Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Professional Development
performance bonuses

Job Description

Fontainebleau Miami Beach is an iconic oceanfront hotel located on the prestigious Collins Avenue in the heart of Millionaire's Row. Renowned for its unique blend of Golden Era glamour and modern luxury, Fontainebleau represents the original vision of legendary architect Morris Lapidus. Opened in 1954, this hotel is architecturally and historically significant, considered the pinnacle of Lapidus' career accomplishments. Fontainebleau is a vibrant destination where striking design, contemporary art, music, fashion, and technology come together to create an unparalleled guest experience. Guests enjoy a versatile environment where they can relax, dine, shop, spa, or socialize in style and comfort. The... Show More

Job Requirements

  • High school education or equivalent
  • Minimum of three years front office operations experience
  • Two years supervisory experience preferred
  • Strong problem solving skills
  • Effective supervisory and communication skills
  • Ability to establish and maintain effective working relationships
  • Bilingual highly desirable

Job Qualifications

  • Well organized and demonstrated strong problem solving skills
  • Effective supervisory and communication skills
  • Ability to establish and maintain effective working relationships with staff and guests
  • Bilingual highly desirable
  • Minimum of three years front office operations experience
  • Two years supervisory experience preferred
  • High school education or equivalent

Job Duties

  • Recommend and administer front office procedures and service standards
  • Ensure all needed reports are run
  • Ensure proper cash and key control programs are effective and followed
  • Resolve guest concerns and implement resolutions
  • Schedule labor force and assign work for efficient use of equipment and personnel
  • Ensure compliance by all front office personnel with company and departmental rules, policies, and procedures
  • Plan, manage, and monitor work as well as hiring, communicating, coaching staff, and building relationships
  • Perform other related duties as assigned

OysterLink is a restaurant, hospitality, and hotel job platform.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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