Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $32.59
Work Schedule
Flexible
Weekend Shifts
Benefits
Relocation assistance
Medical insurance
Vision Insurance
Dental Insurance
401(k) retirement savings plan
basic life insurance
Short term disability insurance
new child leave
Adoption assistance
Paid Time Off
Vacation Time
floating holidays
Paid holidays
Compassionate Leave
Jury duty leave
Seattle paid sick and safe time
Extended illness days
Employee assistance program
Discounted rooms
Complimentary rooms
free colleague meals
Hyatt Colleague discount program
Tuition Reimbursement
ORCA Pass subsidy
Job Description
Hyatt Regency Seattle is a premier hotel located in the vibrant city of Seattle, known for its commitment to exceptional guest service and luxurious accommodations. As part of the renowned Hyatt Hotels Corporation network, Hyatt Regency Seattle offers guests a welcoming and comfortable environment combined with modern amenities and impeccable hospitality standards. This esteemed hotel is a preferred destination for business travelers, tourists, and event attendees, providing not just accommodation but memorable experiences that promote repeat patronage and positive reviews.
The role of Assistant Front Office Manager at Hyatt Regency Seattle presents a unique leadership opportunity within the hotel’s... Show More
The role of Assistant Front Office Manager at Hyatt Regency Seattle presents a unique leadership opportunity within the hotel’s... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of supervisory experience in front office or related hospitality role preferred
- Strong communication and leadership abilities
- Availability to work varied shifts including mornings, evenings, weekends, and holidays
- Ability to stand for extended periods
- Customer service background preferred
- Previous experience in hotel environment preferred
Job Qualifications
- Demonstrated ability to effectively interact with diverse socioeconomic, cultural, disability, and ethnic backgrounds
- A genuine desire to satisfy the needs of others
- Refined verbal and written communication skills
- Minimum of one year previous front office supervisory experience preferred
- Open availability including mornings, evenings, weekends, and holidays
- Great and thorough attention to detail
- Ability to stand for long periods
- Previous customer service experience preferred
- Previous hotel background preferred
Job Duties
- Oversee front desk operations and staff training
- Coordinate inter-department communications to ensure seamless guest service
- Manage staff scheduling to optimize coverage and efficiency
- Respond quickly and professionally to guest requests and concerns
- Support and assist front office team members to enhance performance
- Ensure guest satisfaction by addressing and resolving issues promptly
- Report to the Front Office Manager and collaborate on operational improvements
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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