Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
career advancement
Job Description
AC Hotel Irvine by Marriott is a lifestyle select-service hotel located in Irvine, California, just 1.4 miles south of John Wayne Airport. The hotel offers 176 well-appointed rooms and is known for its modern and stylish ambiance that caters to both business and leisure travelers. The property features the AC bar/lounge, where guests can enjoy mixology-style cocktails and tapas, alongside the AC kitchen that serves a European-style breakfast. Additional amenities include small meeting spaces, a fitness studio, and a pool overlooking the city, providing guests with a comprehensive and enjoyable stay experience. The hotel prides itself on its commitment to... Show More
Job Requirements
- Must be willing and able to work weekends and holidays
- Ability to interact with all associates and guests of the hotel
- Must be able to stand for an 8-hour shift
- Ability to work semi-independently without direct supervision by following all AC Hotel Tempe standards
- Intermediate level computer skills and knowledge of MS Excel required
- Ability to work under minimal supervision
- Read, write and speak English fluently
- Must be able to count cash and make change in USD
- Ability to communicate effectively with the public and other associates
Job Qualifications
- Guest service/front office experience preferred
- Hotel experience preferred
- High school diploma/GED
Job Duties
- Greet all guests with a warm welcome, follow AC Marriott brand standards, provide positive impactful customer focus interactions that create positive rapport with the guests and internal colleagues
- Check guests in and out of rooms, as well as assigning rooms to guests
- Answers telephones and takes messages when needed, communicate with FOM and team through detailed pass-on
- May make, confirm or cancel guest reservations
- Assists guests when taxi services are requested
- Computes bills and collects payment for guests
- Replenish office supplies front office and back office, restocking AC Store merchandise
- Assist Night Audit team members with posting and balancing of shift work
- Perform Night Audit functions as scheduled for a smooth transition of systems
- Attend all meetings as requested or assigned
- Special projects as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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