BUSCH GROUP

Front Office- Night Audit

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
career advancement

Job Description

AC Hotel Irvine by Marriott is a lifestyle select-service hotel located in Irvine, California, just 1.4 miles south of John Wayne Airport. The hotel offers 176 well-appointed rooms and is known for its modern and stylish ambiance that caters to both business and leisure travelers. The property features the AC bar/lounge, where guests can enjoy mixology-style cocktails and tapas, alongside the AC kitchen that serves a European-style breakfast. Additional amenities include small meeting spaces, a fitness studio, and a pool overlooking the city, providing guests with a comprehensive and enjoyable stay experience. The hotel prides itself on its commitment to... Show More

Job Requirements

  • Must be willing and able to work weekends and holidays
  • Ability to interact with all associates and guests of the hotel
  • Must be able to stand for an 8-hour shift
  • Ability to work semi-independently without direct supervision by following all AC Hotel Tempe standards
  • Intermediate level computer skills and knowledge of MS Excel required
  • Ability to work under minimal supervision
  • Read, write and speak English fluently
  • Must be able to count cash and make change in USD
  • Ability to communicate effectively with the public and other associates

Job Qualifications

  • Guest service/front office experience preferred
  • Hotel experience preferred
  • High school diploma/GED

Job Duties

  • Greet all guests with a warm welcome, follow AC Marriott brand standards, provide positive impactful customer focus interactions that create positive rapport with the guests and internal colleagues
  • Check guests in and out of rooms, as well as assigning rooms to guests
  • Answers telephones and takes messages when needed, communicate with FOM and team through detailed pass-on
  • May make, confirm or cancel guest reservations
  • Assists guests when taxi services are requested
  • Computes bills and collects payment for guests
  • Replenish office supplies front office and back office, restocking AC Store merchandise
  • Assist Night Audit team members with posting and balancing of shift work
  • Perform Night Audit functions as scheduled for a smooth transition of systems
  • Attend all meetings as requested or assigned
  • Special projects as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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