Front Office Medical Receptionist
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $17.00
Work Schedule
Weekend Shifts
Split Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
long-term disability
short-term disability
401k
Paid Time Off
Mileage reimbursement
Development and training opportunities
Job Description
Tampa General Hospital, in partnership with Fast Track Urgent Care, has established dedicated clinics designed to deliver compassionate and knowledgeable treatment to patients in need. These clinics are a unique blend of two respected healthcare providers combining their strengths to offer exceptional urgent care services. Tampa General Hospital is widely recognized for its commitment to excellence in healthcare, serving the community with a patient-first approach and maintaining the highest standards in medical care and service. Fast Track Urgent Care complements this mission by focusing on timely and efficient delivery of urgent care services, making healthcare accessible and effective for all... Show More
Job Requirements
- Proficient with use of technology
- Knowledge working with healthcare platforms to accomplish work tasks
- General knowledge of medical terminology
- Understanding ethics of patient confidentiality and HIPAA laws
- Strong interpersonal skills and ability to effectively communicate with all levels within the organization
- Outstanding customer service focus
- Attentive to the clinic environment and patients
- Effective problem-solving skills
- Ability to multitask and pivot attention during high volume
- Follow established office routines and organizational policies
- High school diploma or equivalent
- Minimum of 1+ years of proven experience as receptionist, customer service representative or relevant position
- Own personal reliable transportation
- Ability to travel within the region as required
Job Qualifications
- High school diploma or equivalent
- Minimum of 1+ years of proven experience as receptionist, customer service representative or relevant position
- Working knowledge of medical terminology, strongly preferred
- Knowledge of Electronic Medical Records (EMR) systems i.e. (eClinicalWorks) or EPIC, strongly preferred
- CPR/BLS certification, preferred
- Strong interpersonal skills
- Outstanding customer service focus
- Effective problem-solving skills
- Ability to multitask and pivot attention during high volume
- Follow established office routines and organizational policies
Job Duties
- Greet patients and visitors in a courteous and friendly manner and demonstrate exceptional customer service and patient care
- Present a patient, courteous, neat, and approachable demeanor
- Provide prompt communication and updates to patients
- Assist patients with completing required patient forms
- Verify patient demographics and insurance benefits
- Perform billing and bookkeeping functions including collecting co-pays and balancing daily transactions
- Maintain accurate and up-to-date electronic medical records
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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