Front Office Manager | Red Roof Inn Plus | Garden City, NY
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $30.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive pay
hotel discounts
Food and beverage discounts
opportunities for career growth
flexible schedules
Job Description
Our esteemed hotel is a prominent player in the hospitality industry, dedicated to providing exceptional guest experiences through outstanding service and a warm welcoming atmosphere. As a valued member of a rapidly expanding hotel company, we pride ourselves on our commitment to superior hospitality standards and continuous innovation to meet the evolving needs of our guests. This well-established hotel combines luxurious accommodations with a friendly and professional environment, fostering a culture where guests feel cherished and staff members experience a fulfilling career path.
We are currently seeking a Front Office Manager to join our dynamic team. This vital role ... Show More
We are currently seeking a Front Office Manager to join our dynamic team. This vital role ... Show More
Job Requirements
- Education equivalent to high school diploma or higher
- minimum of four years total experience in hotel operations including supervisory roles
- availability to work varying schedules including nights, weekends, and holidays
- strong organizational and problem-solving abilities
- excellent customer service orientation
- capability to handle multiple tasks effectively
Job Qualifications
- At least two years of experience working in hotels
- minimum two years in a hotel leadership position such as manager
- experience in coaching, mentoring, and team building
- strong interpersonal and communication skills
- ability to lead and inspire a team
- knowledge of front office operations and procedures
Job Duties
- Overseeing the day-to-day operations of the front desk and associated functions
- ensure adherence to established procedures for all related activities by all supervised functions and personnel
- providing business expertise and strategic perspective to identify, evaluate, develop and drive guest services
- overseeing and participating in guest registration and check out
- managing, training, and scheduling the Front Office staff
- carrying out activities such as night audit review, setting up group billing, making forecasts, controlling and placing orders for supplies, cross-departmental communication required for the smooth functioning of the Front Office
- acting as a liaison between General Manager and staff
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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