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PM Hotel Group

Front Office Manager | Doubletree by Hilton DFW North | Irving, TX

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.50 - $26.50
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

competitive salary
hotel discounts
Food and beverage discounts
Paid Time Off
Career development opportunities
employee recognition programs
flexible scheduling

Job Description

Our client is a dynamic and rapidly growing hotel company known for its commitment to delivering exceptional guest experiences and innovative hospitality solutions. With a strong focus on quality, dedication to service excellence, and a contemporary approach to hotel management, this establishment stands out as a premier destination for travelers seeking comfort, convenience, and personalized care. Embracing a culture of continuous improvement and guest satisfaction, this hotel brand offers a vibrant work environment where employees are valued, empowered and encouraged to contribute their best skills and creative ideas.

We are currently seeking a Front Office Manager to join our e... Show More

Job Requirements

  • Minimum two years of experience in hotels
  • At least two years in a hotel leadership position
  • Flexibility to work varying schedules including nights, weekends, and holidays
  • Strong people skills
  • Experience in coaching, mentoring, and teambuilding
  • Effective communication skills
  • Ability to work under pressure and deliver results

Job Qualifications

  • Minimum two years of experience working in hotels
  • At least two years of leadership experience in a hotel management position
  • Strong interpersonal skills and ability to work with diverse teams
  • Proven experience in coaching, mentoring, and teambuilding
  • Excellent communication and organizational skills
  • Ability to manage multiple tasks and prioritize effectively

Job Duties

  • Overseeing the day-to-day operations of the front desk and associated functions
  • Ensuring adherence to established procedures for all related activities by all supervised functions and personnel
  • Providing business expertise and strategic perspective to develop and drive guest services
  • Overseeing and participating in guest registration and check out
  • Managing, training, and scheduling the front office staff
  • Carrying out activities such as night audit review, setting up group billing, making forecasts, controlling and placing orders for supplies, cross-departmental communication
  • Acting as a liaison between General Manager and staff

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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