Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $30.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive pay
hotel discounts
Food and beverage discounts
flexible schedules
opportunities for professional growth
employee recognition programs
Supportive team environment
Job Description
Our esteemed hotel prides itself on delivering exemplary guest services and creating memorable experiences. As a notable player in the hospitality industry, our hotel blends upscale ambiance with exceptional guest care to maintain an environment where both guests and staff thrive. Renowned for our commitment to quality and guest satisfaction, we offer a dynamic and supportive atmosphere that encourages professional growth and learning. Our establishment caters to a diverse clientele, promoting a culture of inclusivity and excellence that ensures every visitor feels welcomed and valued. We are currently looking to expand our dedicated team with a new Assistant Front Office... Show More
Job Requirements
- At least two years of experience in the hotel industry
- Minimum one year of leadership or supervisory experience in hotels
- Ability to communicate clearly and professionally
- Physical ability to stand, sit, lift up to 50 pounds, walk, bend, twist, and climb stairs regularly
- Availability to work nights, weekends, and holidays
- Strong interpersonal skills
- Commitment to guest satisfaction and team leadership
Job Qualifications
- At least two years of experience working in hotels
- Minimum of one year in a hotel leadership position or supervisor role
- Strong communication skills
- Proven ability to lead and motivate a team
- Experience in front desk operations
- Knowledge of hotel management software
- Ability to analyze reports and financial data
- Flexibility to work varying schedules including nights, weekends, and holidays
Job Duties
- Assist in overseeing the day-to-day operations of the front desk and associated functions, scheduling staff
- Oversee and participate in guest registration and check out
- Analyze Front Office reports
- investigate previous night's production, rates, and issues
- Assist in the assembly, tracking, and interpretation of financial and operational plans for the Front Office department
- Step in for the Front Office Manager when needed
- Lead and inspire the front office team to deliver exceptional guest experiences
- Communicate clearly and professionally with guests and team members at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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