Front Office Manager - Moxy Springfield Downtown
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
401(k)
401(k) matching
Dental Insurance
Employee assistance program
employee discount
Health Insurance
Life insurance
Parental leave
Referral program
Vision Insurance
Job Description
O'Reilly Hospitality Management, LLC (OHM) is a dynamic and forward-thinking company dedicated to creating extraordinary experiences in the hospitality industry. Proudly managing a growing portfolio of hotels and resorts, OHM is committed to sustainability efforts, health and wellness, community involvement, and philanthropic outreach. This company empowers every team member at all levels of leadership, ensuring that each individual has the opportunity to contribute uniquely and make a genuine impact on the organization. OHM fosters a collaborative, supportive, and detail-oriented work culture, making it a sought-after employer in the hospitality sector.
The role available is for an Executive Housekeeper a... Show More
The role available is for an Executive Housekeeper a... Show More
Job Requirements
- High school education or GED
- Minimum of 1 year in a housekeeping role
- Ability to exert 50 to 100 pounds of force occasionally, 25 to 50 pounds frequently, and 10 to 20 pounds constantly
- Must be able to stand or walk for significant periods
- Ability to perform physical activities such as climbing, balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, typing, grasping, feeling, talking, hearing, and repetitive motions
- Visual acuity to determine accuracy and neatness of work
- Flexible schedule including nights, weekends, and holidays
- Must comply with all company policies
- Must report to work on time and in uniform
Job Qualifications
- High school education or GED
- Associate or Bachelor’s degree preferred
- Two years as an assistant executive housekeeper preferred
- Two years of housekeeping experience in a commercial environment in a supervisory capacity preferred
- Minimum of 1 year in a housekeeping role
- Hotel experience preferred
- Strong leadership, management, organizational, and communication skills
- Excellent verbal and written communication skills
- Ability to multitask, prioritize, and deliver results
- Proficiency in Microsoft Word and Excel
Job Duties
- Lead, train, and mentor staff including hiring, recruiting, motivating, coaching, performance evaluations, and administering progressive discipline
- Assist the General Manager in developing the department’s annual budget and monitor performance against the plan
- Establish and maintain cost control systems for staffing, inventory, and supplies
- Enforce OHM and brand policies and procedures ensuring guest needs are met or exceeded
- Schedule staff based on labor standards and forecasted occupancy
- Maintain room quality according to hotel objectives, monitoring cleanliness in rooms, storage, laundry, restrooms, and public areas
- Compile and report the accurate status of guest rooms to the front office
- Enforce standard procedures for the acceptance, security, and return of guest lost and found items
- Support team member recognition and engagement programs
- Report to work on time, in uniform, and comply with all company policies
- Perform other duties and responsibilities as required or requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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