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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k) matching
Dental Insurance
employee discount
Free parking
Health Insurance
Paid Time Off
Vision Insurance
Job Description
Our esteemed hotel, known for its commitment to top-tier guest experiences and hospitality excellence, is seeking a dedicated Front Office Manager to lead and inspire our front desk team. We pride ourselves on providing an inviting and professional environment where every guest feels valued, and exceptional service is our standard. As a prominent establishment within the hospitality industry, our hotel operates with a focus on delivering memorable stays, maintaining smooth operational workflows, and fostering a collaborative team atmosphere.
The Front Office Manager role is integral to the hotel's daily success, overseeing all front desk operations with a keen e... Show More
The Front Office Manager role is integral to the hotel's daily success, overseeing all front desk operations with a keen e... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in front office or hospitality management preferred
- valid driver’s license
- ability to work flexible hours including weekends and holidays
- strong organizational skills
- excellent communication abilities
- capacity to handle multiple tasks simultaneously
- commitment to professionalism and guest service excellence
Job Qualifications
- Front office or hospitality management experience preferred
- professionalism and strong time management skills
- excellent organizational and communication skills
- ability to multitask and work efficiently in a fast-paced environment
- experience with group coordination preferred
- proficiency with hotel property management systems preferred
- valid driver’s license required
- flexible availability including weekends and holidays
Job Duties
- Manage and oversee daily front office operations
- lead, train, and support front desk staff
- maintain a professional and guest-focused front desk environment
- address guest concerns and resolve issues promptly and professionally
- work closely with the Housekeeping Manager and Chief Engineer to ensure smooth operation of the hotel
- coordinate and maintain organization for group reservations and group-related needs
- prepare schedules, reports, and documentation as required
- ensure compliance with brand standards and company policies
- assist with shuttle driving as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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