Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $29.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Daily Pay
Free Telemedicine
Virtual mental health care
multiple health insurance options
life insurance options
401k plan
company match
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program
Schulte Savings Marketplace discounts
Job Description
Schulte Companies is a well-established third-party management company with extensive, multi-generational experience in the hospitality industry. With a diverse team of innovative hoteliers and restaurateurs, the company operates over 200 locations across 38 states and 3 countries. Its impressive portfolio includes a variety of reputable brands such as Marriott, Hilton, IHG, and Hyatt, as well as unique, independent, boutique, and lifestyle properties and restaurants. Schulte Companies prides itself on its strong service culture rooted in hospitality, respect, authenticity, and a mission to prioritize the needs of both internal and external stakeholders. This focus is aligned with their continuous efforts to... Show More
Job Requirements
- Minimum of three (3) years in similar leadership role
- Minimum of high school education
- Basic math skills
- Ability to communicate effectively verbally and in writing
- Strong leadership skills
- Excellent time management skills
- In-depth knowledge of hotel front desk operations
Job Qualifications
- Minimum of three (3) years in similar leadership role such as front desk supervisor or assistant front office manager
- Minimum of high school education, post-high school education preferred
- Basic math skills
- Ability to communicate effectively verbally and in writing
- Strong leadership skills
- Ability to exceed expectations of guests and team members
- Excellent time management skills
- In-depth knowledge of hotel front desk operations
Job Duties
- Monitors daily status of rooms, rates, discount rates and packages
- Maintains current list of available rooms for walk situations
- Coordinates blocking of rooms
- Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations
- Ensures recognition of employees is taking place across areas of responsibility
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement
- Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns
- Ensures staff communicates effectively with the Housekeeping team
- Maintains productive relationship with Valet Parking provider
- Regularly reviews department budget to meet budgeted wages and general expenses
- Checks printed registration cards against information on arrival report and rectifies any discrepancies
- Ensures prompt and courteous service to guests
- Pre-registers guests according to standards
- Completes and monitors employee schedule
- Monitors VIP arrivals
- Keeps track of rooms to ensure accurate status and readiness for check-in
- Hires, coaches and disciplines direct reports
- Interacts positively and professionally with guests to resolve issues
- Acts as Manager on Duty as required
- Works nights, weekends, and holidays as necessary
- Perform various other duties as assigned to meet business objectives
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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