Front Office Manager - Full Time

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $24.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement benefits
Employee Discounts
Training and Development
Career advancement opportunities

Job Description

Residence Inn Burlington Colchester is a premier extended-stay hotel located in the heart of Colchester, Vermont. As part of the globally recognized Marriott brand, Residence Inn offers a welcoming environment for travelers seeking the comforts of home combined with the convenience of hotel services. Known for its modern amenities, spacious suites, and exceptional guest services, Residence Inn Burlington Colchester stands out as a favored choice for both business and leisure travelers in the region. This establishment prides itself on creating a warm and inviting atmosphere where guests can feel relaxed and well taken care of throughout their stay. Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in service-related roles
  • availability to work full time
  • strong interpersonal skills
  • ability to work in a fast-paced environment
  • proficiency in computer applications
  • excellent organizational skills

Job Qualifications

  • previous experience in customer service
  • leadership skills
  • strong communication skills
  • ability to handle guest inquiries professionally
  • familiarity with hotel management systems
  • problem-solving abilities
  • attention to detail

Job Duties

  • manage the front desk team
  • oversee guest registration
  • handle reservation requests
  • provide guests with information about the hotel and local area
  • ensure high-quality customer service
  • coordinate with other hotel departments
  • train and support front desk staff

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location