Front Office Manager - Full Time

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $25.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Paid holidays
Uniform allowance

Job Description

Residence Inn Burlington Colchester is a welcoming hotel located in Colchester, Vermont, known for providing comfortable and convenient accommodations to both business and leisure travelers. As part of the well-regarded Marriott brand, Residence Inn combines modern amenities with exceptional customer service to ensure guests enjoy a memorable stay. The hotel features spacious suites, well-equipped for extended stays, along with essential services such as complimentary breakfast, fitness centers, and meeting spaces, catering to the diverse needs of guests. The friendly, professional staff at Residence Inn Burlington Colchester strives to create a warm and inviting atmosphere, making it a preferred choice for... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in hospitality or customer service
  • ability to work full time
  • strong interpersonal skills
  • problem-solving abilities
  • proficiency in basic computer applications

Job Qualifications

  • experience in customer service
  • previous service-related work experience
  • leadership skills
  • ability to manage a team
  • strong communication skills
  • familiarity with reservation systems

Job Duties

  • manage front desk team
  • handle guest registration
  • make reservations
  • provide guests with hotel and local area information
  • supervise daily front desk operations
  • ensure exceptional customer service
  • coordinate with other hotel departments

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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