Front Office Manager - Centennial

Spokane, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $55,000.00 - $60,000.00

Work Schedule

Standard Hours

Benefits

Medical Coverage

dental coverage

vision coverage

24/7 Teledoc service

free maintenance medications

Pet insurance

hotel discounts

Tuition Reimbursement

Paid Time Off

401k Match

Job Description

The Centennial Hotel is a premier hotel located in the heart of downtown Spokane, known for its elegant design, exceptional service, and a prime location that attracts visitors from all over. This distinguished property offers a dynamic and thriving work environment suitable for individuals seeking a fulfilling career in the hospitality industry. The Centennial Hotel is recognized as a pillar of Spokane's hospitality sector, delivering outstanding guest experiences through its commitment to quality and professionalism. As a valued part of the hospitality community, the hotel not only provides luxurious accommodations and superior amenities but also fosters a welcoming and inclusive... Show More

Job Requirements

College level education or equivalent experience
Minimum two years management experience in front office or hospitality
Strong time management skills
Knowledge of legal employment and innkeeper rules
Prior cash handling experience
Excellent communication abilities
Ability to speak, read, and write English fluently
No health or safety risks to self or others

Job Qualifications

College level reasoning, math, and language skills
Two years prior departmental management experience in front office or related disciplines
Time management and negotiation skills
Ability to manage and lead each discipline of the front office independently
Knowledge of employment and Innkeeper laws
Prior cash handling experience
Effective communication skills
Fluency in English
Computer proficiency

Job Duties

Solicit and respond promptly to guest needs
Train new and existing front office staff to meet service standards
Empower staff to deliver exceptional customer service
Manage departmental budget and financial performance
Oversee human resources functions including recruiting, training, coaching, and performance reviews
Ensure compliance with employment and innkeeper laws
Handle cash management and related financial duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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