Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $94,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
bonus
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
Marriott Vacations Worldwide is an independently owned and operated hotel franchisee known for its commitment to providing exceptional vacation experiences. As a separate company from Marriott International, Inc., Marriott Vacations Worldwide manages its own hiring, compensation, benefits, and employment policies, ensuring a unique and dedicated operational approach tailored to its resort properties. This independence allows for a focused and personalized management style that supports both employees and guests alike while maintaining brand excellence and high standards across its properties.
The position available is a leadership role overseeing the daily operations of Guest Services, Reservations, and Bell/Valet Departments. It pl... Show More
The position available is a leadership role overseeing the daily operations of Guest Services, Reservations, and Bell/Valet Departments. It pl... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field
- Five or more years of hospitality management or supervisory experience
- Experience in condo hotel operations preferred
- Strong communication and interpersonal skills
- Computer literacy including MS Word, Excel, and Outlook
- Ability to lift and carry 26-50 pounds
- Capability to stand for long periods and walk extended distances
- Willingness to work in a physically active role
Job Qualifications
- Bachelor's degree in hospitality management or equivalent experience
- Five or more years in hospitality management or supervisory roles
- Excellent written and oral communication skills
- Proficiency with MS Word, Excel, and Outlook
- Experience with OPERA property management software is a plus
- Strong leadership and team development skills
- Ability to handle guest complaints professionally
- Knowledge of property revenue management tactics
Job Duties
- Manage and supervise guest services, reservations, and bell/valet departments
- Review room availability daily to maximize revenue and occupancy
- Monitor and maintain property management system, inventory, and operations
- Prepare and edit payroll for the department
- Ensure adherence to company policies and procedures
- Develop and implement long-term guest service goals and training plans
- Address guest complaints and inquiries promptly
- Collaborate with housekeeping and maintenance departments for guest satisfaction
- Prepare monthly forecasts and variance reports
- Lead by example through management by walking around
- Oversee billing accuracy and control financial processes
- Ensure compliance with cash handling and key control procedures
- Support incentive plans and staff scheduling
- Facilitate effective communication across departments
- Perform additional tasks as assigned by general manager
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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