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Front Office Manager - (Expired Job)
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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $55,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Leadership role with daily guest impact
Opportunities for growth within hotel operations
Supportive, team oriented environment
Job Description
This position is offered by a reputable hotel known for providing exceptional guest experiences through meticulous service and operational excellence. As a cornerstone of the hospitality industry, the hotel prides itself on its welcoming atmosphere, high standards, and commitment to guest satisfaction. The establishment is dedicated to cultivating a supportive and team-oriented workplace where every employee contributes to creating memorable stays for guests from arrival through departure. This role is vital in ensuring that the front office, a primary point of contact for guests, operates seamlessly and efficiently while upholding the hotel’s brand standards and service quality.
The Front O... Show More
The Front O... Show More
Job Requirements
- Flexible to work any shifts, including holidays and weekends
- Previous hotel front office leadership experience required
- Strong communication, leadership, and problem solving skills
- Organized, dependable, and detail oriented
- Comfortable using hotel systems, reporting tools, and front office processes
- Able to multitask and maintain professionalism under pressure
- Passionate about hospitality and creating excellent guest experiences
Job Qualifications
- Previous hotel front office leadership experience required
- Strong communication, leadership, and problem solving skills
- Organized, dependable, and detail oriented
- Comfortable using hotel systems, reporting tools, and front office processes
- Able to multitask and maintain professionalism under pressure
- Passionate about hospitality and creating excellent guest experiences
Job Duties
- Lead daily front office operations, including staff supervision and scheduling
- Train, coach, and develop front desk and guest service team members
- Oversee check-ins, check-outs, reservations, and billing accuracy
- Resolve escalated guest concerns and service issues professionally
- Ensure compliance with hotel policies, brand standards, and procedures
- Monitor financial processes such as cash handling and end of day reporting
- Communicate effectively with housekeeping, engineering, and leadership
- Support hiring, performance reviews, and team development
- Maintain a welcoming, efficient, and service focused front office environment
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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