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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $94,000.00
Work Schedule
Standard Hours
Benefits
Paid holidays
employee discount
Dental Insurance
Health Insurance
Adoption assistance
401(k)
Free parking
Employee assistance program
Disability insurance
Tuition Reimbursement
Paid Time Off
Paid jury duty
Vision Insurance
Life insurance
Job Description
Hyatt Regency Bellevue on Seattle's Eastside is a prestigious, full-service hotel known for delivering exceptional hospitality experiences to its guests. As part of the globally recognized Hyatt Hotels Corporation, Hyatt Regency Bellevue stands out for its commitment to excellence, ensuring that every guest encounter is memorable, comfortable, and tailored to individual needs. The hotel boasts a variety of modern amenities including spacious event venues, exquisite dining options, and well-appointed guest rooms designed to cater to both business and leisure travelers. Its strategic location near major corporate offices, shopping centers, and scenic attractions makes it a preferred choice for visitors to... Show More
Job Requirements
- Bachelor’s degree in hospitality management or related field preferred
- minimum 4 years progressive hotel rooms management experience, typically with Hyatt
- at least 2 years management experience within the rooms division of a hotel
- strong leadership and communication skills
- proficiency in Microsoft Word and Excel
- ability to handle guest complaints effectively
- high energy and entrepreneurial spirit
- excellent organizational and interpersonal skills
- ability to work flexible hours including weekends and holidays
Job Qualifications
- 4 years or more of progressive hotel rooms management experience typically with Hyatt
- service oriented style with professional presentation skills
- at least 2 years progressive management experience within the rooms division of a hotel
- must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- clear concise written and verbal communication skills in English
- must be proficient in Microsoft Word and Excel
- must have excellent organizational, interpersonal and administrative skills
Job Duties
- Management of the hotel’s front office operations
- developing and recommending the budget, labor cost plans and objectives, and managing within those approved plans
- maintaining guest room inventory
- coaching and counseling employees to reflect Hyatt service standards and procedures
- performing all tasks of a front office staff as needed, to facilitate service
- ensuring all operations and cash handling are done per policies and procedures
- maintaining excellent communication with the housekeeping department
- maintaining information on prices, rates, specials, packages, programs, etc., while ensuring all staff are trained in all areas
- analyzing, investigating, and resolving guest complaints
- creating expectations, leading people, managing processes, and holding people accountable for the agreed upon activities and timetables
- ensuring proper staffing levels for customer service goals
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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