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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $52,000.00 - $55,000.00
Work Schedule
Standard Hours
Job Description
We are a dynamic hotel dedicated to providing exceptional hospitality and unforgettable guest experiences. Known for our welcoming atmosphere and commitment to excellence, our hotel prides itself on delivering top-tier service and maintaining a comfortable, efficient, and friendly environment for all guests. With a focus on innovation and guest satisfaction, we continually strive to enhance our operations and foster a supportive team culture that promotes growth and leadership within our workforce.
We are currently seeking a strong and experienced Front Office Manager to lead our front desk operations. This full-time leadership role is central to ensuring smooth and efficient... Show More
We are currently seeking a strong and experienced Front Office Manager to lead our front desk operations. This full-time leadership role is central to ensuring smooth and efficient... Show More
Job Requirements
- Previous experience in hotel front office leadership
- excellent communication skills
- strong organizational abilities
- experience with front office management systems
- ability to manage a team and train staff
- problem solving and conflict resolution skills
- ability to handle financial transactions accurately
- high school diploma or equivalent
Job Qualifications
- Previous hotel front office leadership experience required
- strong communication, leadership, and problem solving skills
- organized, dependable, and detail oriented
- comfortable using hotel systems, reporting tools, and front office processes
- able to multitask and maintain professionalism under pressure
- passionate about hospitality and creating excellent guest experiences
Job Duties
- Lead daily front office operations, including staff supervision and scheduling
- train, coach, and develop front desk and guest service team members
- oversee check ins, check outs, reservations, and billing accuracy
- resolve escalated guest concerns and service issues professionally
- ensure compliance with hotel policies, brand standards, and procedures
- monitor financial processes such as cash handling and end of day reporting
- communicate effectively with housekeeping, engineering, and leadership
- support hiring, performance reviews, and team development
- maintain a welcoming, efficient, and service focused front office environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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