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Job Overview
Compensation
Salary
Range $55,000.00 - $60,000.00
Job Description
The hiring establishment is a well-regarded hotel dedicated to providing exceptional hospitality services to guests, combining comfort, convenience, and excellent customer care. This hotel prides itself on creating a welcoming atmosphere where guests feel valued from the moment they arrive until their departure. Known for its commitment to quality service and professionalism, the hotel offers a dynamic environment where team members are motivated to grow and contribute to a seamless guest experience. As part of the hospitality industry, this hotel emphasizes the importance of front office operations as the face of the guest experience, ensuring that every interaction is handled... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hotel front office management
- strong leadership skills
- excellent communication abilities
- proficient with hotel management software
- ability to multitask and work under pressure
- commitment to providing exceptional guest service
Job Qualifications
- Previous hotel front office leadership experience required
- strong communication leadership and problem solving skills
- organized dependable and detail oriented
- comfortable using hotel systems reporting tools and front office processes
- able to multitask and maintain professionalism under pressure
- passionate about hospitality and creating excellent guest experiences
Job Duties
- Lead daily front office operations including staff supervision and scheduling
- train coach and develop front desk and guest service team members
- oversee check ins check outs reservations and billing accuracy
- resolve escalated guest concerns and service issues professionally
- ensure compliance with hotel policies brand standards and procedures
- monitor financial processes such as cash handling and end of day reporting
- communicate effectively with housekeeping engineering and leadership
- support hiring performance reviews and team development
- maintain a welcoming efficient and service focused front office environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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