You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.25 - $26.25
Work Schedule
Flexible
Benefits
Health Insurance
Vacation Time
quarterly bonuses
401k
Paid Time Off
Career advancement opportunities
Comprehensive health benefits
Job Description
RAM Hotels is a dynamic and innovative hotel management company headquartered in Columbus, Georgia. Over the last several years, RAM Hotels has established itself as a leader in the hospitality industry of corporate America by managing some of the most recognized midscale hotel brands in key markets throughout Alabama and Georgia. The company is committed to continuously evolving the perception of the hospitality industry by providing exceptional service and memorable experiences to its guests. RAM Hotels fosters a unique workplace culture where employees don't just change jobs; they become part of the RAM Hotels family. Dedicated to excellence, RAM Hotels... Show More
Job Requirements
- High-school graduate or equivalent
- Three years of work-related experience
- Proficient in MS Word, Excel, PowerPoint
- Experience with data entry and database management
- Flexibility to work varied schedules
- Ability to walk, sit, and stand during scheduled shifts
- Ability to lift up to 40 lbs
- Excellent written and oral communication skills
- Leadership experience with follow-up
- Experience preparing team schedules
Job Qualifications
- High-school graduate or equivalent
- Three years of work-related experience in customer service, hotel industry, management, restaurant administration, human resources, legal, educational, training and development, or financial fields
- Proficient in MS Word, Excel, PowerPoint
- Experience with data entry and database management
- Understanding of the hospitality industry preferred
- Previous hospitality industry experience preferred
- Previous experience as a guest services manager
- Bilingual communication skills preferred
- Experience preparing team schedules
- Leadership experience with thorough follow-up
- Excellent written and oral communication skills
- Excellent organization skills
Job Duties
- Ensure guest services and front office operate in an attentive, friendly, efficient, courteous and seamless manner
- Maximize room revenue and occupancy while maintaining key control systems
- Operate all aspects of the front office system including software maintenance, report generation, and analysis
- Manage large turn days including guest check-ins and check-outs
- Prepare revenue and occupancy forecasts, manage sell-out opportunities, and review arrival reports
- Maintain accurate cash handling and monitor credit reporting
- Develop, implement and maintain effective guest relations programs
- Ensure prompt and professional delivery of messages, packages, and mail
- Maintain clean, welcoming lobby and front desk presence during peak hours
- Cover shifts as needed to ensure adequate staffing
- Perform other tasks necessary to meet or exceed guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All