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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
opportunities for growth
Supportive workplace
team oriented environment
Daily guest interaction
leadership role
Job Description
Dimension Hospitality is a renowned hospitality management company dedicated to delivering exceptional guest experiences across its diverse portfolio of hotels. Known for its strong commitment to service excellence and operational efficiency, Dimension Hospitality fosters a dynamic and supportive work environment where employees thrive and grow professionally. The company values leadership, collaboration, and innovation as core elements in maintaining its reputation as a trusted name in the hotel industry. Dedicated to offering competitive pay and career advancement opportunities, Dimension Hospitality promotes a culture where every team member contributes to the brand's success and guest satisfaction.
The role of Front Offi... Show More
The role of Front Offi... Show More
Job Requirements
- Previous hotel front office leadership experience required
- Strong communication, leadership, and customer service skills
- Professional, reliable, and able to lead by example
- Strong organizational skills and ability to manage multiple priorities
- Comfortable with hotel systems, reporting tools, and front desk procedures
- Positive guest focused attitude with strong problem solving abilities
- Must be flexible to work any shifts, including holidays and weekends
Job Qualifications
- Previous hotel front office leadership experience
- Strong communication skills
- Strong leadership skills
- Strong customer service skills
- Professional and reliable
- Ability to lead by example
- Strong organizational skills
- Ability to manage multiple priorities
- Comfortable with hotel systems and reporting tools
- Positive guest focused attitude
- Strong problem solving abilities
- Flexible availability including holidays and weekends
Job Duties
- Lead daily front desk and guest service operations
- Supervise, train, and coach front desk staff and supervisors
- Oversee check ins, check outs, reservations, and billing procedures
- Resolve elevated guest concerns and support service recovery
- Maintain accuracy in reports, logs, and financial documentation
- Manage team schedules, staffing levels, and shift coverage
- Ensure compliance with hotel policies and brand standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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