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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $94,000.00
Work Schedule
Standard Hours
Benefits
Paid holidays
employee discount
Dental Insurance
Health Insurance
Adoption assistance
401(k)
Free parking
Employee assistance program
Disability insurance
Tuition Reimbursement
Paid Time Off
Paid jury duty
Vision Insurance
Life insurance
Job Description
Hyatt Regency Bellevue, located on Seattle's vibrant Eastside, is a distinguished full-service hotel that prides itself on delivering exceptional guest experiences. Part of the globally recognized Hyatt Hotels Corporation, Hyatt Regency Bellevue boasts sophisticated accommodations, state-of-the-art amenities, and a dedicated team focused on hospitality excellence. This property serves as an iconic destination for both business and leisure travelers, offering convenient access to corporate offices, entertainment venues, and local attractions. Hyatt Regency Bellevue embraces a culture of care, community involvement, and environmental sustainability, positioning itself as an employer of choice within the hospitality industry.
We are currently seeking an experienced... Show More
We are currently seeking an experienced... Show More
Job Requirements
- high school diploma or equivalent
- 4 years or more of progressive hotel rooms management experience
- at least 2 years progressive management experience within the rooms division of a hotel
- proficiency in Microsoft Word and Excel
- excellent organizational, interpersonal and administrative skills
- strong written and verbal communication skills in English
- ability to lead and motivate a team
- experience managing budgets and labor costs
- knowledge of front office operations and hospitality service standards
Job Qualifications
- 4 years or more of progressive hotel rooms management experience typically with Hyatt
- service oriented style with professional presentation skills
- at least 2 years progressive management experience within the rooms division of a hotel
- must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- clear concise written and verbal communication skills in English
- must be proficient in Microsoft Word and Excel
- must have excellent organizational, interpersonal and administrative skills
Job Duties
- manage the hotel’s front office operations
- develop and recommend the budget, labor cost plans and objectives, and manage within those approved plans
- maintain guest room inventory
- coach and counsel employees to reflect Hyatt service standards and procedures
- perform all tasks of a front office staff as needed, to facilitate service
- ensure all operations and cash handling are done per policies and procedures
- maintain excellent communication with the housekeeping department
- maintain information on prices, rates, specials, packages, programs, etc., while ensuring all staff are trained in all areas
- analyze, investigate, and resolve guest complaints
- create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and timetables
- ensure proper staffing levels for customer service goals
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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