Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Located in the vibrant city of New Orleans, LA, this opportunity is hosted by a prominent hotel recognized for its dedication to exceptional guest services and operational excellence. The hotel thrives on delivering an outstanding hospitality experience characterized by comfort, quality, and personalized service for every guest that walks through its doors. This full-time position offers a competitive hourly wage ranging from $22.00 to $24.00, reflecting the value placed on skilled professionals who contribute to the success and reputation of the establishment. The hotel's commitment to high standards and continuous improvement aligns with the dynamic nature of the hospitality industry... Show More
Job Requirements
- Bachelor’s degree in management, hotel administration, business or related field
- Minimum 1 year experience in night audit
- Minimum 2 years experience in front desk operations
- Minimum 1 year experience in direct sales or retail trade
- Ability to speak and hear in English
- Ability to lift and carry up to 25 lbs frequently
- Close and distance vision capabilities
- Ability to work in normal office conditions
- Proficient in manual dexterity and gross motor skills
- Ability to cope with interruptions and change activity frequently
Job Qualifications
- Bachelor’s degree in management, hotel administration, business or related field
- Minimum 1 year experience in night audit
- Minimum 2 years experience in front desk operations
- Minimum 1 year experience in direct sales or retail trade
- Preferred Hilton hospitality experience
- Excellent leadership and interpersonal skills
- Strong analytical and business decision-making abilities
- Proficient in scheduling and resource management
- Ability to interpret financial reports and prepare budgets
Job Duties
- Supervise front desk staff including hiring, firing, performance evaluations, training, and development
- Schedule staff according to labor standards and forecasted occupancy
- Maintain standards of guest service quality
- Contribute to the profitability and guest satisfaction of other hotel departments
- Achieve budgeted revenues and expenses and maximize profitability related to the guest services department
- Develop financial and operational plans for the guest service department
- Manage the reservation function to maintain highest possible room occupancy and average daily rate
- Maintain procedures for credit control, handling of financial transactions, guest security, and emergency procedures
- Receive and address departmental related guest complaints to ensure corrective action
- Ensure staff uses guest interaction skills and reward employees who meet or exceed guest expectations
- Perform other duties as assigned
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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