Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
The hiring establishment is a reputable hotel known for providing exceptional guest experiences through attentive service and a team-oriented environment. As a hospitality company, the hotel prides itself on maintaining high standards of guest satisfaction, leveraging a dedicated staff across multiple departments including Front Desk, Reservations, Concierge, Valet, and Bell services. The company fosters close collaboration between departments such as Housekeeping and Sales to ensure seamless guest service and maximize revenue opportunities. It is committed to ongoing staff development, professional training, and instilling a culture of positivity and responsiveness that consistently results in high guest comment scores, notably within the... Show More
Job Requirements
- A minimum of 2 years of supervisory or management experience in the front office
- Strong communication skills
- Both verbal and written
- Computer skills
- Multi task ability
- Organized
- Detail oriented
- Flexible
- Ability to train thoroughly
Job Qualifications
- Minimum of 2 years of supervisory or management experience in the front office
- Strong communication skills both verbal and written
- Computer skills
- Ability to multitask
- Organized
- Detail oriented
- Flexible
- Ability to train thoroughly
Job Duties
- Interviews, hire and terminate staff
- Manage the day-to-day activities of the Front Office Department
- Provide courteous, personalized, attentive, sincere, consistent guest service by responding promptly and efficiently to inquiries, requests, complaints using guest service skills
- Understand, implement, and lead by example on hotels policies and procedures and, hotel standards
- Evaluate, coach, counsel and provide leadership support to the team
- Ensures the Front Desk Agents are completing their daily tasks and checklists
- Conduct pre-shift meetings and review all information pertinent to the day's activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Browse restaurant and hotel jobs on OysterLink.
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