Front Office Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.25 - $27.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
dental coverage
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Davidson Hospitality Group is a renowned full-service hospitality management company committed to delivering exceptional experiences across the United States. Specializing in the management of hotels, restaurants, dining, and entertainment venues, Davidson Hospitality Group has established itself as a trusted partner with major brands including Hilton, Hyatt, Kimpton, Marriott, and Margaritaville. The company combines the entrepreneurial spirit and personalized service of a boutique firm with the comprehensive expertise and resources of a large organization, ensuring top-quality service and operational excellence across its diverse portfolio. Davidson Hospitality Group operates through four specialized verticals: Davidson Hotels, Pivot, Davidson Resorts, and Davidson Restaurant Group,... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in front desk management or related field
  • proficiency in English
  • computer literacy including hotel management software
  • customer service skills
  • leadership ability
  • cash handling experience
  • flexibility to work varied shifts

Job Qualifications

  • 2+ years of experience in hotel front desk management or supervisory operations
  • strong leadership and management skills
  • excellent communication and interpersonal skills
  • fluent in English
  • proficient in hotel management software and Microsoft Office
  • detail-oriented and able to multitask
  • customer service oriented
  • computer experience with Opera PMS, Micros, and Microsoft Office
  • prior cash handling experience
  • ability to work flexible hours including weekends and holidays

Job Duties

  • lead front desk operations
  • ensure excellent customer service
  • manage recruiting and employee orientation
  • provide staff training and coaching
  • conduct performance reviews
  • implement recognition programs
  • coordinate with other departments for guest satisfaction

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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