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Front Office Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k
Marriott travel perks
Paid holidays
Paid Time Off

Job Description

Renaissance ClubSport Aliso Viejo Laguna Beach Hotel is a distinguished independent franchise hospitality establishment located at 50 Enterprise, Aliso Viejo, California. This dynamic hotel operates under the management of L&O Aliso Viejo dba Renaissance Club Sport Aliso, which functions as a separate company and employer from Marriott International, Inc. The franchisee maintains full autonomy over the hotel’s employment policies, including hiring, firing, staffing, compensation, benefits, and all terms and conditions of employment, ensuring a unique and localized approach to hotel management and employee relations. This full-time management position offers a competitive salary ranging from $70,000 to $80,000 annually, reflecting experience... Show More

Job Requirements

  • Bachelor’s degree in hospitality or related field preferred
  • 3-5 years of hotel front office or rooms operations experience
  • Minimum 2 years in a leadership role
  • Ability to work flexible shifts including days, nights, weekends, and holidays
  • Proficiency with hotel management systems
  • Strong communication and organizational skills

Job Qualifications

  • 3-5 years of hotel front office or rooms operations experience
  • Minimum 2 years in a leadership role
  • Marriott brand experience strongly preferred
  • Will consider another premium level brand
  • Strong knowledge of room operations, yield management, and financial reporting
  • Excellent communication, problem-solving, and organizational skills
  • Ability to work flexible shifts including days, nights, weekends, and holidays
  • Proficiency with hotel management systems (Marriott systems preferred)
  • Bachelor’s degree in hospitality or a related field preferred

Job Duties

  • Lead daily front office operations to ensure seamless guest arrivals, departures, and overall service excellence
  • Hire, train, and develop team members, fostering a culture of accountability, empowerment, and continuous improvement
  • Monitor department performance, financial goals, and labor costs to ensure profitability and efficiency
  • Manage guest satisfaction initiatives, respond to feedback, and uphold brand standards and service protocols
  • Oversee scheduling, payroll, and inventory management while ensuring compliance with safety and HR policies
  • Participate in the Manager-on-Duty rotation, providing leadership coverage across all shifts as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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