Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,200.00 - $48,000.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Next Day Pay
vacation days
Personal Days
Holiday pay
hotel discounts
Food and beverage discounts
Online Training Courses
Employee assistance program
Job Description
The Residence Inn by Marriott Dayton Beavercreek is a premier extended-stay hotel located in the heart of Beavercreek, Ohio. As part of the globally recognized Marriott brand, this hotel offers a unique blend of comfort, convenience, and exceptional service to both business and leisure travelers. Situated near key landmarks such as Wright Patterson Air Force Base, Wright State University, and numerous shopping and dining options, the Residence Inn by Marriott Dayton Beavercreek serves as a vibrant hub for visitors seeking quality accommodations and an inviting atmosphere. The hotel is committed to providing personalized guest experiences by maintaining high standards of... Show More
Job Requirements
- Previous experience in customer-facing roles such as hospitality, retail, or food service
- High school diploma or equivalent
- Familiarity with reservation or property management systems
- Strong verbal and written communication skills
- Ability to handle guest complaints or resolve conflicts calmly
- Capable of handling multiple tasks simultaneously
- Flexibility to work weekends and holidays
- Experience working irregular hours including evenings, weekends, or holidays
Job Qualifications
- Previous experience in customer-facing roles such as hospitality, retail, or food service
- Strong interpersonal skills and focus on delivering exceptional service
- Familiarity with using computers and software systems, especially reservation or property management systems (PMS)
- Strong verbal and written communication skills
- Experience handling guest complaints or resolving conflicts effectively
- Ability to manage multiple tasks simultaneously such as answering phones, handling reservations, and assisting guests
- Hospitality or front desk experience (preferred)
- A high school diploma or equivalent
- Experience working irregular hours including evenings, weekends, or holidays
Job Duties
- Assist guests with check-in and check-out process efficiently
- Maintain day-to-day operations of the front desk
- Establish and maintain appropriate service standards for all front office areas
- Maintain proper cash handling procedures and appropriate over and short documentation
- Adhere to all hotel policies about hiring, disciplinary actions, and required training documentation
- Work as front office manager covering all short-staffed shifts including audits
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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