Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $76,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick leave
401K with company match
Tuition Reimbursement
free meals in employee cafeteria
employee discount
Job Description
Hyatt is a globally recognized hospitality company that is renowned for its commitment to creating a sense of belonging and making people feel at home wherever they may be in the world. As a leader in the hotel and resort industry, Hyatt transforms ordinary travel experiences into memorable journeys by focusing on quality service, sustainable practices, and genuine human connection. The company prides itself on its inclusive culture where the contributions of every employee are valued and individuality is celebrated. Hyatt's philosophy embraces hospitality not merely as a job, but as a rewarding career path for those who are passionate... Show More
Job Requirements
- High school diploma or equivalent
- 4 years or more of progressive hotel rooms management experience
- at least 2 years of progressive management experience within the rooms division of a hotel
- proficiency in Microsoft Word and Excel
- excellent written and verbal communication skills in English
- strong organizational and interpersonal skills
- ability to interact effectively with people of diverse cultural and ethnic backgrounds
- must be a motivational leader with a service-oriented style
- previous hotel pre-opening experience preferred
- hotel/hospitality degree is an asset
Job Qualifications
- Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
- 4 years or more of progressive hotel rooms management experience
- previous hotel pre-opening experience preferred
- service oriented style with professional presentations skills
- at least 2 years progressive management experience within the rooms division of a hotel
- hotel/hospitality degree an asset
- high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- clear concise written and verbal communication skills in English
- proficient in Microsoft Word and Excel
- excellent organizational, interpersonal and administrative skills
Job Duties
- Responsible for short- and long-term planning and the management of the hotel’s Front Office operations
- develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
- maintain guest room inventory
- coach and counsel employees to reflect Hyatt Service Standards and Procedures
- perform all tasks of a Front Office Staff as needed to facilitate service
- ensure all operations and cash handling are done per policies and procedures
- maintain excellent communication with the housekeeping department
- maintain information on prices, rates, specials, packages, programs, etc., while ensuring all staff are trained in all areas
- analyze, investigate, and resolve guest complaints
- create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and timetables
- insures proper staffing levels for customer service goals
- coach and counsel employees to reflect Hyatt service standards and procedures
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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